Privacy Policy

1. Who We Are

Blackmouth Boutique ("we", "our", "us") is a handmade pet supply store based in Buxton, NC. We operate this website and any associated communications. Contact us at: hello@blackmouthboutique.com or (252) 996-1296.

2. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and any message content when you contact us or submit a form on our website. We may also collect basic usage data (pages visited, time on site) through analytics tools.

3. How We Use Your Information

• To respond to your enquiries and process orders
• To send you updates about your order or our products
• To send marketing communications (only with your consent)
• To improve our website and services

4. SMS / Text Message Communications

By providing your phone number, you consent to receive SMS messages from Blackmouth Boutique regarding your enquiry or order. Message and data rates may apply. You can opt out at any time by replying STOP. We do not sell your phone number to third parties.

5. Sharing Your Information

We do not sell or rent your personal information. We may share data with trusted service providers (e.g., our CRM platform) solely to operate our business. These providers are bound by confidentiality agreements.

6. Data Retention

We retain your information for as long as necessary to fulfil the purposes described in this policy, or as required by law.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the details above.

8. Cookies

Our website may use cookies for analytics purposes. You can disable cookies in your browser settings at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact

Questions about this policy? Email us at hello@blackmouthboutique.com.